Rivia, a startup that collaborates with clinics to enhance service quality in the healthcare sector, has launched operations in Ghana.
Currently operating in Ghana, with plans to expand to West and East Africa, Rivia partners with clinics, offering comprehensive support in customer acquisition, financing, and technology to elevate patient service quality and expand clientele reach.
It provides partner clinics with a hospital management system to handle patient appointments and bookings, records, payment collection, lab, pharmacy, and related administrative tasks, and also offers loans for upgrading their physical infrastructure and augmenting their inventory.
Rivia is founded by two-time entrepreneur, Isidore Kpotufe, who previously sold his startup, stabus, to the Nigerian mobility startup Treepz after raising US$1.2 million.
“Patients have lost trust in Africa’s healthcare system. And technology alone won’t fix that. We need to put the patient first. What is the expectation of the patient? How do we address it? That’s the way to fix it. And I believe with Rivia’s solutions, we are on the right track,” Kpotufe said.
Eric Osiakwan, managing partner of Chanzo Capital, has joined Rivia’s board of directors to provide the right corporate governance, and Chanzo Capital is also leading a syndicate to raise US$200,000 in pre-seed funding for Rivia. The funds will be used to onboard 10 clinics and provide them with the needed support to scale their business. The investment firm plans to close the round by the end of February.
“The healthcare need in Africa is huge and a different model needs to be explored to address the failure of existing healthcare providers and we are confident that the Rivia model is the way to go,” said Osiakwan.
