Ghana-based e-health startup Rivia, which collaborates with clinics to enhance service quality in the healthcare sector, has announced the acquisition of Waffle, a Ghanaian SaaS company specialising in software for small and medium-sized businesses.
Launched in January, Rivia partners with clinics, offering comprehensive support in customer acquisition, financing, and technology to elevate patient service quality and expand clientele reach.
Currently operating in Ghana, with plans to expand to West and East Africa, Rivia provides partner clinics with a hospital management system to handle patient appointments and bookings, records, payment collection, lab, pharmacy, and related administrative tasks, and also offers loans for upgrading their physical infrastructure and augmenting their inventory.
The startup has now acquired Waffle, a Ghanaian SaaS company that has developed hospital and inventory management software. Waffle will now further develop its software under the Rivia umbrella, which was recently rebranded as RiviaOS. Waffle founder Victor Nara has joined Rivia as its chief technology officer.
The RiviaOS platform functions as a healthcare-as-a-service (HaaS) solution, allowing healthcare providers to access features like appointment scheduling, a booking engine, services storefront, video consultations, e-pharmacy, e-lab, vitals capture, billing, expense, and revenue and inventory management. The platform also offers cost-effective AI-powered health diagnosis on-demand.
The acquisition of Waffle is intended accelerate the digitisation of Rivia’s network of primary care clinics and streamline the company’s operations.
“Victor is a brilliant entrepreneur and engineer. I was impressed by his insights on life, business and technology, and a deal was a natural order,” said Rivia CEO Isidore Kpotufe.
“I am very proud of what Waffle has achieved over the years,” said Nara. “When I was presented with the opportunity to join forces with Rivia – a company that shares similar vision, values, and culture – it was a no-brainer.”
